Can someone collect my Race Pack on my behalf?

Can someone collect my Race Pack on my behalf?

You are more than welcome to have someone collect your Race Pack on your behalf.  All they are required to do is provide us with a copy of your confirmation email (either printed or on their phone), so make sure […]

Posted on November 16, 2016

When will my Race Pack be sent?

If you registered before 11:59pm on Friday June 30th 2017 and selected postage, your Race Pack will be sent to the address provided on your registration. Please note race pack distribution will begin in September. If you registered after June […]

Posted on November 16, 2016

What is in my Race Pack?

Your Race Pack will include: Race Information Booklet Race bib with attached timing chip Safety pins Please note Competitor Gifts are to be collected from the MCG during race week office hours or on Race Day after your event.

Posted on November 16, 2016

I’ve lost my Race Pack

If you have lost your Race Pack, you will be required to purchase a replacement pack at the Race Week Office during opening hours. The cost of a new Race Pack is $20.00.

Posted on November 16, 2016

I think my timing chip has been damaged

If you believe that your timing chip has been damaged, it is best to pick up a replacement from the Race Week Office during opening hours. Do not bend the chip or leave the chip in areas subject to heat […]

Posted on November 16, 2016

Where do I collect my Race Pack from?

If you registered after June 30th or selected collection when registering before June 30th, you will be required to collect your Race Pack from the Race Week Office. The Race Week Office is located on the external concourse of the […]

Posted on November 16, 2016

How can I upgrade my Event?

Event upgrades can be made online up until 11:59pm Monday September 4, 2017. After this date, if you wish to upgrade your event, this must be done in person at the Race Week Office. Please be aware that you cannot […]

Posted on November 16, 2016

How can I downgrade my Event?

Event downgrades can be made online up until 11:59pm Monday September 4, 2017. After this date, any event changes must be made at the Race Week Office. Please be aware that you cannot downgrade into a sold out event. If […]

Posted on November 16, 2016

How do I withdraw from the event?

Withdrawals can be made online up until 11:59pm Monday September 4, 2017. After this date there will be no refunds issued. If you would like to withdraw from your event please click here for further information and to lodge a withdrawal form […]

Posted on November 16, 2016

What time is the Race Week Office open?

The Race Week Office will be open on the external concourse of the MCG between Gates 1 and 2 between the following times: Thursday 8:00am – 6:00pm Friday 8:00am – 7:00pm Saturday 8:00am – 3:00pm

Posted on November 16, 2016

Where is the Race Week Office?

The Race Week Office will be located on the external concourse of the MCG between Gates 1 & 2.

Posted on November 16, 2016

What times is the Expo open?

The 2017 Active Feet Runners Expo  will be located on the external concourse of the MCG between gates 1 and 2.  Opening hours are as follows: Thursday: 4pm – 6pm Friday: 9am – 7pm Saturday: 8am – 3pm Sunday: 7:30am – […]

Posted on November 16, 2016

I want to book a stall at the expo

Applications to exhibit at the 2017 Active Feet Runners Expo will open in 2017. Please check back soon for more details.

Posted on November 16, 2016

How do I register a team?

To register a Team, you must submit a team registration form. It is suggested you do this before your team members enter themselves.  Once your team name has been approved (this can take up to 48 hours), your team members […]

Posted on November 16, 2016

How many people can I have in a team?

You can have as many team members as you wish, entered into any event. You must have a minimum of 5 team members to be eligible for Team Prizes. If you are a competitive team and wish to be eligible for team […]

Posted on November 16, 2016

I’ve lost my team password

If you have lost your team password, please email enquiries@melbournemarathon.com.au and we will organise a password reset.

Posted on November 16, 2016

I’ve already registered but I want to join team?

Please email your name and the name of the team you wish to join to enquiries@melbournemarathon.com.au and we will add you to your team. If your team captain has set a password please ensure you include this password in your […]

Posted on November 16, 2016

When are registrations open?

Online registrations for the 2017 Medibank Melbourne Marathon Festival will open late November 2017, please check back for date.

Posted on November 16, 2016

What do I get for my entry Fee?

Event Inclusions Medibank Melbourne Marathon Entry, Race Bib, Timing Chip, Finisher’s Medal, Finisher’s Certificate, Competitor Gift, Informational Booklet, Optional Post Run Massage Half Marathon Entry, Race Bib, Timing Chip, Finisher’s Medal, Finisher’s Certificate, Competitor Gift, Informational Booklet, Optional Post Run […]

Posted on November 16, 2016

What drinks will be available?

Water will be provided on course at all drink stations. The sports drink provided on course in 2017 will be the USN Sports Ener-G in orange flavour. Click here to purchase online (same day delivery available!).

Posted on November 16, 2016

Are there Cancellation Fees if I withdraw?

If you withdraw from the Event prior to the Withdrawal Cut-Off Date, a cancellation fee will apply. You will be returned your original entry fee less: Marathon – $40.00 Half Marathon – $30.00 10km – $20.00 5.7km – $15.00 3km […]

Posted on November 16, 2016

Can my friend take my entry if I can no longer compete?

As stated in the registration terms and conditions, under no circumstance are you permitted to give your bib to another person. If you cannot compete in the event, you must withdraw. Please note that name changes are not permitted.

Posted on November 16, 2016

Can I transfer my entry to someone else?

Under no circumstance are you permitted to pass your entry onto someone else. We cannot process name changes. If you cannot compete in the event, you must withdraw.

Posted on November 16, 2016

Can I run with headphones?

We strongly discourage the use of iPods on course. If you do choose to use an iPod whilst running, please ensure that you are still able to hear what is happening around you, ensure that you are still able to […]

Posted on November 16, 2016

Can I run with my Dog?

All animals are strictly prohibited from entering any part of the course at any time.

Posted on November 16, 2016

What are Wave Starts?

In the 10km and 5.7km Runs, we have introduced two wave starts to reduce the congestion at the start line. The first wave will start, followed shortly after by the second wave. In your results, you are given two separate times, […]

Posted on November 16, 2016

Can I change my Wave?

You are permitted to change your wave if the wave you wish to enter has not sold out and still has available positions. If you wish to change your wave start, please click here to submit an Event Change form online.

Posted on November 16, 2016

How can I apply for a preferred start?

To apply for a priority/preferred start please visit the Preferred Starts section relevant to your event: Marathon – Preferred Start Info Half Marathon – Preferred Start Info 10km Run – Preferred Start Info

Posted on November 16, 2016

How do I apply to become a pacer?

To apply for a Pacer position, please visit the relevant Pacers information: Marathon Page – Pacer Info Half Marathon Page – Pacer Info

Posted on November 16, 2016

What are the pacer groups in 2017?

Marathon 2:50 3:00 3:10 3:20 3:30 3:40 3:50 4:00 4:10 4:20 4:30 Half Marathon 1:30 1:35 1:40 1:45 1:50 2:00 2:10 2:20

Posted on November 16, 2016

Where can I store my Bike on Race Day?

There are no bike cage facilities in Yarra Park, however there are bike racks located around the MCG for competitors to lock their bikes to. Personal locks will have to be bought by the rider.

Posted on November 16, 2016

How old do I have to be to compete?

Marathon – 18 years of age on Race Day Half Marathon – 16 years of age on Race Day 10km, 5.7km and 3km – Children under 13 must be accompanied by an adult at all times

Posted on November 16, 2016

What are the Age Categories for each event?

Marathon Half Marathon 10km Run  18 – 19  16 – 19  Under 13  20 – 39  20 – 39  14 – 17  40 – 44  40 – 44  18 – 19  45 – 49  45 – 49  20 – 39 […]

Posted on November 16, 2016

What are Personal refreshments?

Personal Refreshments are drinks and food that Marathon participants supply themselves to eat and drink at 3 specialised drink stations along the Marathon Course. Click here to learn more.

Posted on November 16, 2016

Where can I drop off my Personal Refreshments?

The Drop off location for personal refreshments is at the MCG between Gates 1 and 2. Please click here for more information. Guidelines for personal refreshments are as follows: Drink containers are not to be any taller than 21cm in total including […]

Posted on November 16, 2016

Where are the drink stations located?

Please click here to view the Marathon drink station locations. Please click here to view the Half Marathon drink station locations. Please click here to view the 10km drink station locations. Please click here to view the 5.7km drink station locations.

Posted on November 16, 2016

Why did I receive Bib Number 0?

You have registered as part of a pay later team. You will not be allocated a bib number until your entry is paid for by your team captain (applies until June 30 only). Anyone who registers after June 30 will […]

Posted on November 16, 2016

What do I do if the Event Sells Out

Once an event sells out no more positions will be made available online. If an event sells out and there are withdrawals from the event, the vacant positions will be made available at the Race Week Office.

Posted on November 16, 2016

Who can I fundraise through?

Our Fundraising partners GoFundraise are the hosts of our preferred Charities.  Please visit melbournemarathon2016.gofundraise.com.au  to set up your official Melbourne Marathon fundraising page. You are not required to fundraise through GoFundraise.

Posted on November 16, 2016

Can I fundraise for another Charity?

You are more than welcome to fundraise for any charity you wish. We recommend setting up your fundraising page through GoFundraise.

Posted on November 16, 2016

What are the course Cut-Off Times?

The finish line will remain open until 2:00pm for all events. Marathon Runners – There is an alternate route for those participants who cannot run at a sub 5hr Marathon Pace. Participants who are unable to run at a sub 5hr marathon […]

Posted on November 16, 2016

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